Privacy Policy

Introduction

At Neokit, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how information is collected, used, and safeguarded when you access or use our platform and services.

Information We Collect

We may collect information you provide directly, such as your name, email address, and account credentials when you register, sign in, or contact us.

We also collect limited technical and usage data, including device information, browser type, and interaction patterns, to improve performance and reliability.

How We Use Your Information

Your information is used to:

• Provide, operate, and maintain our services
• Manage user accounts and authentication
• Improve platform functionality and user experience
• Respond to inquiries and support requests
• Ensure security, compliance, and prevent misuse

Cookies Policy

Neokit uses cookies and similar technologies to enhance functionality and improve user experience. Cookies help us:

• Remember user preferences
• Analyze platform usage and performance
• Maintain secure sessions

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality.

Data Security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

Neokit may rely on trusted third-party services for authentication, analytics, infrastructure, or integrations. These services are granted access only to the data necessary to perform their intended functions and are subject to their own privacy practices.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes.

GDPR & CCPA Compliance

GDPR Compliance (EEA Users)

If you are located in the European Economic Area (EEA), Neokit processes your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Legal Basis for Processing

   We process personal data based on one or more of the following legal grounds:

   1. Your consent
   2. Performance of a contract
   3. Compliance with legal obligations
   4. Legitimate interests related to improving and securing our services
2. Your GDPR Rights

   Under GDPR, you have the right to:

   1. Access your personal data
   2. Correct inaccurate or incomplete data
   3. Request deletion of your data
   4. Restrict or object to data processing
   5. Request data portability
   6. Withdraw consent at any time

   You may exercise these rights by contacting us through our official support channels.

CCPA Compliance (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information.

1. Your CCPA Rights

   You have the right to:

   1. Know what personal information is collected and how it is used
   2. Request access to your personal information
   3. Request deletion of your personal information
   4. Opt out of the sale of personal information (Neokit does not sell user data)
   5. Receive equal service and pricing regardless of exercising your privacy rights

   Requests can be submitted through our designated contact methods and will be processed within the legally required timeframe.

Data Transfers

Your information may be processed or stored outside your country of residence. In such cases, we ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Request limitations on certain data processing
• Withdraw consent where applicable

Requests can be made through our official contact channels.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised effective date.